What To Consider In Making Use Of An IT Consultation Service
As a business that is eager to utilize information technology solutions to achieve the next big thing, you are bound to receive a call and get a visit from an IT consultant on identifying ways on how you can reorganize your IT network data infrastructure and configure cloud models for optimum business efficiencies.
Regardless of whether you are keen on making use of an IT consultation service or not, it is vital that you are aware of the ins and outs to ensure you IT concerns are not taken advantage of by your consultant. It is possible for the consultant to fill you in on next-generation technologies and innovation solutions only for the purpose of maximizing his earnings without taking your IT and company interests into account.
For this reason, we give some tips on what you should consider before seeking an IT consultation service.
Check Their Employment History And Status
This is quite obvious, but, it is always important to first check their employment history to determine their level of competence and experience in their field. Ask what clients they have worked with, what projects they have managed, and what achievements have they made in their career.
Once you are satisfied with their level of credentials and expertise, it is vital that you identify the terms of their employment contract. Will the consultant be your employee or an independent contractor? Determining this is very important considering the implications it has for pay and legal issues.
It can be very easy for firms to ignore the details pertaining to their employment status and later end up being taken to court for withholding pay and other employee benefits. Therefore, it is advisable to clearly the state the level and conditions of their employment status in a written contract to avoid any conflicts in the future and to act as a means of settling any court issues, should there be legal issues.
Safeguard Your IT IP Rights
The second consideration you must pay attention to is ensuring that the consultant does not acquire access to or exploit your IT intellectual property rights. A compromise of your IP rights can render your industry competitive advantages obsolete and be a means of rivals getting the upper hand over you.
If you hire an IT consultant and assign him control of your IT assets, take strict measures to ensure that absolute control lies with you and not him. For example, if you made him responsible for managing your social media network then make sure he does not have admin status to add and remove accounts and the page itself
Ask Whether The Consultant Will Provide Staff Training
There is no point making use of an consultation service if it cannot be used in the longer-term. Your contract with an IT consultant will unlikely last for a number of years. This is why you need to make sure that the skills and practices learnt from the consultant can be made sustainable by passing it over to your personnel.
Therefore, check if your consultant can offer you staff training and include it as part of the contract if he agrees to it. This way, you can ensure that you make use of the skills and experience of the consultant after end of the contract.